How to Access Device Manager and Manually Install RT Systems Cable Drivers

Modified on Thu, Oct 19, 2023 at 10:42 AM

This guide provides step-by-step instructions on how to access Device Manager and manually install RT Systems cable drivers. It is useful for anyone who is experiencing issues with their cable drivers and needs to manually install them to ensure proper functioning of their device. This guide will only apply to you IF you have installed the RT Systems software on the machine you are working on.



1. Right Click "Start" on your task bar



Screenshot of: Right Click "Start" on your task bar



2. Click "Device Manager"



Screenshot of: Click "Device Manager"



3. Right-click "Unknown Devices". Be aware, your cable may not identify the same as my cable. Look for the cable model in device manager if you do not see "Unknown Devices".



Screenshot of: Right-click "Unknown Devices". Be aware, your cable may not identify the same as my cable. Look for the cable model in device manager if you do not see "Unknown Devices".



4. Click "Update driver"



Screenshot of: Click "Update driver"



5. Click "Browse my computer for drivers



Screenshot of: Click "Browse my computer for drivers



6. Click "Browse"



Screenshot of: Click "Browse"



7. Click "This PC"



Screenshot of: Click "This PC"



8. Click OS (C:) or choose the drive you installed your software on if the default option was not chosen when the software was installed.



Screenshot of: Click OS (C:) or choose the drive you installed your software on if the default option was not chosen when the software was installed.



9. Click "Program Files (x86)"



Screenshot of: Click "Program Files (x86)"



10. Click "Common Files"



Screenshot of: Click "Common Files"



11. Click "RT Systems V5"



Screenshot of: Click "RT Systems V5"



12. Click "RTDrivers"



Screenshot of: Click "RTDrivers"



13. Click "OK"



Screenshot of: Click "OK"



14. Click "Next" to manually install the drivers once the path has been chosen.



Screenshot of: Click "Next" to manually install the drivers once the path has been chosen.



15. Click "Close" once the process has completed.



Screenshot of: Click "Close" once the process has completed.



16. Right-click "USB Serial Port". You may see a USB Serial Port appear after the drivers have been installed. You can correct this easily by continuing following these steps.



Screenshot of: Right-click "USB Serial Port". You may see a USB Serial Port appear after the drivers have been installed. You can correct this easily by continuing following these steps.



17. Click "Update driver"



Screenshot of: Click "Update driver"



18. Click "Browse my computer for drivers"



Screenshot of: Click "Browse my computer for drivers"



19. Click "Next" as the correct path will already be chosen from the previous steps.



Screenshot of: Click "Next" as the correct path will already be chosen from the previous steps.



20. Click "Close" and you will have successfully installed the RT Systems Drivers. You can reach us by phone at 404-806-9561 for further assistance if required.



Screenshot of: Click "Close" and you will have successfully manually installed the RT Systems Drivers. You can reach us by phone at 404-806-9561 for further assistance if required.



09/23/2023

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